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Need to outsource medical transcription? A transcriptionist can save you time by writing out the audio recordings of your notes, patient charts, or communications with other medical professionals. But with so many medical transcription services out there, it can be hard to choose the best one for your organisation. So here are some tips to help you make the right decision.
Good medical transcription depends on the skills of the transcriptionist. For example, a good medical transcriptionist will have the following skills:
This covers basics like anatomy, physiology, and common medications and procedures, as well as terms unique to medical specialisations like urology or cardiology.
A medical transcriptionist has error-free spelling and can identify the right medical terms used in the audio recordings, ensuring the right diagnosis and treatment of patients.
A medical transcriptionist can produce transcriptions within deadlines, such as within 24-48 hours.
This ensures that patient diagnoses aren’t jeopardised and an organisation isn’t exposed to legal or compliance issues.
A medical transcriptionist can stay aware of other deadlines, coordinate their work schedule, and listen and type at the same time. In turn, this helps them produce accurate transcripts, manage their workload, and meet deadlines.
A medical transcriptionist can access, work on, and submit their work through a computer system. In turn, this enables them to work faster, be more accurate, and use transcription tools like spell check, text expanders, foot pedals, and audio enhancers.
This allows a medical transcriptionist to create complex reports from the recordings, edit documents according to provided formats, and catch any errors and inconsistencies before submitting the documents.
A medical transcriptionist can pick up medical terms that are based on Greek or Latin quickly, remember them, and accurately identify them in an audio recording. They can also tell what a person with a heavy accent is saying.
A medical transcriptionist can learn and research terms they don’t know about, eg hospital names, medications, and abbreviations. They can also do research in cases where the speaker has a strong accent, uses jargon from a specific industry or slang words from a specific region, or where certain words are distorted due to car noise or wind.
A medical transcriptionist has good focus and can concentrate on work for long periods of time, which helps them to produce accurate, timely, and quality transcriptions.
This is very important when it comes to medication, quantities and terminology, as every letter and word in a report or transcription matters.
When choosing a medical transcription service, it’s important to consider accuracy, security and turnaround time, and to ask questions.
A good medical transcription service provides two to four layers of quality assurance. This means at least three people will look at the transcribed document to make sure everything is of high quality and free of errors before returning it to you for a signature. Accurate transcriptions ensure the right diagnosis and treatment of patients. So if a company only offers one layer of human oversight, you might want to shop around a bit more.
A good medical transcription service also employs a range of data protection measures, including the latest encryption and security processes, to ensure patient confidentiality is maintained. They use a web-based platform for uploading, downloading, and signing transcribed documents that complies with the Health Insurance Portability and Accountability Act (HIPAA), as well as transcribe recorded material to the HIPAA-compliant format. If a company doesn’t guarantee HIPAA compliance and security when it comes to handling health information, look elsewhere.
Most medical transcription services have a turnaround time of about 24 hours, or up to 48 hours depending on volumes. Some documents like urgent medical reports can be finished in as little as four hours at additional cost for prioritising it. But for standard documents, if a company’s turnaround time is more than 48 hours, you might want to look for another transcription service.
Here are some of the things you should ask a medical transcription service:
At SyberScribe, we only employ the best medical transcriptionists. We offer rapid turnaround times and accurate transcriptions through our state-of-the-art transcription platform. Do you need something transcribed? Call SyberScribe today about your transcription needs on 1300 764 482 or contact us online.